Is fabulegalaxy.in trustworthy?

At Fabule Galaxy, we understand that trust is the most important thing when you shop online, especially from a new store. We want to be completely transparent about who we are and the safeguards we have in place to protect you.

About the Founder

The founder of Fabule Galaxy is Prafull Sharma, a permanent resident of India. He has lived in Kota, Rajasthan his entire life. To establish this business, he has provided all valid government documents, including a PAN card, Aadhaar card, Voter ID, and passport.

You can have complete confidence in the founder and the business, as all of these details are officially verified by the government during the GST registration process. In addition, the State Bank of India (SBI) also conducted a thorough verification, including a visit to the business address, before opening our current account.

“We cannot do anything wrong to our customer even if we wanted to.”

We are bound by the laws of the Indian government and have signed all the necessary documents to secure your trust. This business is the source of our livelihood, and your continued trust is our most important asset.

How Secure Is Our Website?

We have chosen Shopify to host our store ‘fabulegalaxy.in’, which is one of the most popular and secure e-commerce platforms in the world. We pay it regularly just to make your experience secur and better. Even if you are not an expert in technology, you can trust a major brand like Shopify. All our website's technical and security-related operations are handled directly by their expert teams.

How Secure Is Your Payment?

For all payments, we use Razorpay, a highly respected and secure payment gateway in India. We pay Razorpay a percentage of every transaction we process. We are happy to spend money and reduce our own profit margin to ensure your payment information is kept safe with an industry expert.

Our Products and Business Model

After you place an order and make a payment, the product is yours, and we take full responsibility for securing and shipping it. We put our best effort into packing your order to ensure it reaches you safely and in perfect condition.

Our business model is based on one simple principle: repeat customers. Our products are small in both price and size, so for us to earn a profit, we must provide you with the best possible service so that you return to purchase again and again. We would rather earn 1 rupee 100 times than earn 100 rupees once.

From browsing our products to making a payment and receiving your delivery, you are in safe hands.

If you still have any doubts, please don't hesitate to email us at info@fabulegalaxy.in with your concerns. We are here to help.